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Local Manager Newborn Hearing Screening Programme


Main area
Newborn Hearing Screening
Full time: 37.5 hours per week (Some weekend working may be required)
Job ref
Whittington Health NHS Trust
Employer type
Whittington Health NHS Trust
£38,890 - £44,503 Per Annum Plus HCAs
Salary period
01/03/2021 23:59

For our current apprenticeship vacancies, please go to https://www.gov.uk/apply-apprenticeship and use Keyword ‘Whittington’

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.



Job overview

An exciting opportunity has arisen to join Whittington Health NHS Trust as a Local Manager for the North Central London Newborn Hearing Screening  Programme. The newborn hearing screening team provide a 7 day service to over 20,000 babies per year within five maternity in-patient units, as well as out-patient clinics across NCL.

The successful candidate will work across locations in Camden and Islington, managing the screening team working at Whittington Hospital, Royal Free London Hospital and University College London Hospital. They will also work alongside the Local Manager managing the screening team across Barnet, Enfield and Haringey and be further supported by the Operational Lead, Service Manager and Team Leader of the programme.

Main duties of the job

The post holder will be the professional lead for the day-to-day management of the newborn hearing screening process; providing training, supporting professional development and ensuring high quality standards are maintained throughout and any onward referral to local paediatric audiology teams.

The ideal candidate will have relevant knowledge and experience of managing teams within a healthcare setting and have a sound knowledge of the newborn hearing screening programme.

The successful candidate will demonstrate excellent communication skills, team building skills and have a flexible, adaptable approach. Some weekend working may be required.


Working for our organisation

Working for your organisation (‘About Us’)
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff.  We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.  The Trust  believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Detailed job description and main responsibilities

Main Duties 

Management of the Hearing Screening Programme

  • To act as the professional lead for the day to day management, evaluation and quality assurance of the screening process including the provision of antenatal information, the screening procedures and any onward referral. 
  • To ensure all parents of eligible babies are offered the Newborn Hearing Screen in a timely fashion in line to ensure the team meets national quality standards.
  • To work with the NHSP Operational Lead to prepare for community clinics in order that babies are screened to meet National targets and protocols.
  • To liaise with audiology services about immediate and targeted referrals to audiology and ensure that referral pathways are agreed and reviewed appropriately.
  • To work with the programme manager to ensure the hearing screening programme is carried out as per national and local protocols and to write, review and update local protocols and procedures as and when necessary.
  • To promote and ensure efficient delivery of high quality hearing screening, endorsing the principles of a ‘family – friendly’ service by ensuring that parents and carers are given clear and accurate information regarding the hearing screening programme at all times.
  • To establish and maintain effective methods of communication to ensure that screening outcomes are delivered correctly to the parents, primary care teams, other Newborn Hearing Screening teams where appropriate and Audiology Services where follow-up is indicated.
  • To liaise with the national NHSP team and to attend regular updates and training events provided by the national team. To keep the screening team and local professionals and stakeholders informed about national developments.
  • To liaise with other newborn hearing screening programmes regarding the transfer of babies to ensure that families receive a seamless screening and follow up service.
  • To liaise with relevant health professionals and other agencies and to attend the local multi-agency local CHSWG meetings.



Person specification

Education and Qualifications

Essential criteria
  • Educated to degree level or equivalent within a healthcare discipline
  • Management qualification eg NVQ 4 / diploma or proven equivalent knowledge and experience
Desirable criteria
  • Level 3 Certificate in Assessing Vocational Achievement (CAVA) qualification
  • Level 3 Health Screener Diploma


Essential criteria
  • At least three years proven experience of management in a healthcare setting providing services to children and young people, including managing and leading a team
  • Proven experience of providing training
Desirable criteria
  • At least three years’ experience of working in newborn hearing screening/audiology/maternity services/health visiting

Skillls and Abilities

Essential criteria
  • Ability to lead and manage a team including knowledge of staff appraisal process, recruitment and employment processes working alongside human resources teams
  • Good understanding of newborn hearing screening and babies development
  • Experience of performance management, including the monitoring and management of data to ensure quality standards are met
  • Knowledge of information governance, data protection and confidentiality policies within the NHS
  • Proven experience of developing policies and protocols
  • Understanding of the role and interface between Audiology and other health services and the ability to provide strong and effective leadership in this area
  • Understanding of the safeguarding process and child protection procedure
  • Ability to support organisational and practice change across a sector-wide population and demonstrate interpersonal skills including negotiation, supervision, delegation and facilitation.
  • Commitment to the development of excellent services which focus on improved outcomes for children
  • Excellent communication skills and ability to communicate at all levels.
  • Ability to give presentations to groups of health professionals
  • Excellent IT skills. Good knowledge of Microsoft Office including - Word, Excel, PowerPoint, Outlook
  • Able to work independently and unsupervised
  • Evidence of continuing professional development
Desirable criteria
  • Expert knowledge of NHSP management standards, processes and governance
No smoking policyPositive about disabled peopleInvestors in PeopleImproving working livesCare quality commission - GoodDisability confident committed

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Gillian Seiles
Job title
Service Manager, Newborn Hearing Screening
Email address
Telephone number
07900 562547

If you have problems applying, contact

Whittington Health NHS Trust
Magdala Avenue
N19 5NF
0207 288 3241