Patient Experience Officer

Band 5

Main area
Band 5
37.5 hrs p.w
Job ref
Whittington Health NHS Trust
Employer type
Whittington Hospital
£22,128 to £28,746 pa Excl HCAs
20/10/2017 23:59

The Whittington Hospital received a ‘good’ overall inspection from the CQC in April 2016, rated ‘good’ in a national review of openness and transparency standards across NHS trusts in England and ranked 78 out of 230 NHS Trusts overall.

62 per cent of staff say they are proud to be working for the organisation in our Staff Survey with 55 per cent saying they would recommend us as a great place to work and 53 per cent say they have a strong sense of belonging.

For our current apprenticeship vacancies, please go to and use Keyword ‘Whittington’


Patient Experience Officer – (Band 5)
The patient experience team are looking for a highly motivated and enthusiastic individual for the position of patient experience officer. The postholder will support the patient experience manager with the recruitment, selection and placement of volunteers across Whittington Health and will provide day to day management of the service. In addition the postholder will be required to support the day to day management of survey activity across the trust.
The successful candidate should ideally have up to date and relevant knowledge regarding current developments in volunteering and patient experience. Strong communication skills and the ability to engage and motivate staff and volunteers at all levels are required for this post.

No smoking policyPositive about disabled peopleInvestors in PeopleImproving working livesCare quality commission - Good

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Further details / informal visits contact

Carolyn Stewart

If you have problems applying, contact

0207 288 3767